Recruitment Account Manager
Posted: October 25, 2017 Filed under: Uncategorized | Tags: account, loughborough, manager, personnel / recruitment, recruitment Leave a commentOur client is a leading provider of Recruitment Software and has been established for 10 years. Their software is designed to help in-house recruiters take control of their hiring process using a powerful, yet simple, cloud-based system.
Voted a Glassdoor best place to work and a Deloitte Tech Fast 50 Technology Company, our client is establishing itself as an employer of choice. They understand the quality of their colleagues directly reflects the quality of their service and therefore, always look at new ways to invest in their people.
They are looking for an experienced Recruitment Account Manager to take both their company and their product’s user experience to the next level of excellence.
The day-to-day duties
Due to the nature of the business the Recruitment Account Manager will be overseeing a selection of organisations that have partnered with them, they provide services starting from a one off campaign through to delivering an external RPO.
Typical duties will include;
* Managing the end to end recruitment process
* Sourcing passive candidates Via Job board data bases
* Weekly updates with all designated clients
* Making sure all campaigns are on track
* Solving candidate attraction issues
* Optimising adverts
* rewriting adverts
* Resolving any customer issues
* Pre-screening (CV/Telephone)
* Shortlisting
* Conducting telephone interviews
* Up selling to Recruitment Services when necessary
* Arranging interview
Skills, Qualifications and Experience Required:
* Recruitment and account management/resourcing experience is essential.
* Proven experiencing placing white collar / senior appointments
* Proven track record of achievement against KPIs and revenue targets
* Highly motivated and tenacious
* Strong commercial acumen
* Excellent communication skills
What the company will offer:
* Competitive Salary
* Uncapped commission
* Childcare vouchers
* Cycle to work scheme
* On-site gym
* Free food Fridays
* Fresh fruit, snacks and frozen food available
* Quarterly social events
* 5-a-side football
To apply for the position of Recruitment Account Manager please click on apply and upload your CV
Benefits: Excellent benefits
Customer Services Administrator
Posted: September 27, 2017 Filed under: administration | Tags: administration, administrator, customer, loughborough, services Leave a commentService Support Administrator / Customer Account Administrator / Sales Support Administrator
Job Title: Customer Services Administrator
Location: Loughborough, Leicestershire
Salary: £18,000 – £20,000 annual (depending on experience)
Job Type: Full Time, Permanent (6 month probation applies)
Hours: Monday – Friday, 9:00am – 5:00pm, 35 hours a week (30 minute lunch)
Benefits: Bonus Scheme, Pension Scheme, 25 days holiday and car parking available.
The Role
Our client is looking for a Service Support Administrator / Customer Account Administrator / Sales Support Administrator to join a worldwide established manufacturer of high-quality and innovative medical and laboratory products. The company specialise in providing laboratory product and technical services of throughout the United Kingdom and Europe.
Key Responsibilities:
·Ensuring calls are dealt with in the efficiently and timely manner
·First point of contact for all incoming email and telephone enquires
·Process the ordering of parts from customer orders and service calls
·Managing the process of orders from beginning to end including invoices
·Organise the returns of equipment to workshop and return post repair
·Liaise with the Technical Support, Logistics and other EU departments
·Proactively investigate and quickly resolve customer queries
·Update Maintenance Agreements such as renewals and service schedules
·Manage and replenish the stock and UK spares and UK Engineer spares
Key Requirements:
·A team player with the ability to work on your own initiative to resolve problems efficiently
·Capable to communicate with all levels of personnel within the business
·Provide an exceptional level of communication via telephone and emails
·A high standard of literacy and numeracy – essential
·Good typing accuracy and speed would be beneficial
·Competent in using Microsoft Office programs
·Microsoft AX is desirable although not essential
The ideal Service Support Administrator / Customer Account Administrator / Sales Support Administrator will be a self motivated and organised individual to joining an busy and friendly team, working within a modern air-conditioned offices to fully support and work effectively alongside all departments to ensure customers expectations are fulfilled.
Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy
Benefits: Car Parking
Repairs and Investment Manager
Posted: September 26, 2017 Filed under: Uncategorized | Tags: and, investment, loughborough, manager, property services, repairs Leave a commentMy local authority client are looking for an experience Repairs and Investment Manager to join their team in Loughborough on a full time but temporary basis, working Monday – Friday 09.00 – 17.00 (37 hours per week), paying £25 per hour from as soon as possible until mid-late November (although likely to be extended).
The purpose of the role is to manage and deliver repairs and investment services and to effectively manage the service needs.
Duties and responsibilities will include:
– Ensuring the effective delivery of an excellent repairs and investment service utlising both in house maintenance service and external contractors
– Responsibility for the procurement and contract management of external contractors, and ensuring that all contractors deliver customer services to an agreed charter
– Ensuring affordability and value for money of improvement schemes within the company
– Managing and motivating the team, setting suitable targets and goals
– Delivering 100% performance in all key compliance areas including gas servicing, water management, fire risk assessment and asbestos monitoring.
– Ensuring that the in house maintenance service meets its full potential including reducing the need for external contractors, and developing income generation streams
– Ensuring that the repairs and maintenance service reflects the needs and aspirations of tenants and leaseholders
– Managing budgets
– Providing a comprehensive and integrated vacant property management service based on customer first principles with a strong performance focus and an ongoing programme of continuous improvement
– Considering all methods of service delivery to demonstrate that ongoing value for money is being achieved
To be considered for the role you must:
– Have evidence of continual professional development – ie qualified to degree, diploma, HNC or equivalent in property maintenance
– Have proven management experience in the delivery of a high quality repairs and investment service
– Have extensive experience of managing significant capital contracts
– Be able to lead, motivate, performance manage and develop teams
– Have proven ability to lead and motivate staff
– Be an excellent communicator
– Ideally have extensive knowledge of the legal, regulatory and statutory framework relating to repairs and investment
As part of the recruitment process, you will be required to attend a registration interview in Loughborough prior to submission for the role.
To apply, please send your CV to Hayley
Glasgow HR News 