Concept Design Engineer
Posted: October 25, 2017 Filed under: engineering | Tags: concept, design, engineer, engineering, poole Leave a commentHolt Executive are assisting a leading supplier of Special Purpose Automation, in their search for a Concept Design Engineer. This is the chance to work for an innovative and prestigious company who are expanding rapidly.
As the Concept Design Engineer, your role would be to develop creative technical solutions that meet customers’ expectations. Therefore, you should have a number of years’ experience in the automation industry, specifically developing complex concepts and designs for bespoke automation systems.
Due to the high degree of technical liaison required for this role, the Concept Design Engineer will have a strong technical engineering background with a mechanical bias, with a strong electronic and pneumatic knowledge. Ideally, the Concept Design Engineer will have a good mechatronics background.
Key Responsibilities of the Concept Design Engineer;
Development of creative technical
* Developing a thorough understanding of the customers’ technical requirements and business expectations.
* Investigating new technologies and products suitable for use within the
* Liaising with relevant suppliers to support the proposed technical
* Ensure that all technical aspects of the concept and proposed solution are
* Preparation of budgetary costings related to the concept
* Research and attain an understanding of developing technologies to best support future concept development.
* Provide direct support to the development of new business
* Attend meetings with customers and suppliers, where and when
Key Skills required for the Concept Design Engineer;
* Engineering degree qualified. (Product Design or Industrial Design preferred)
* Have a min 2 years’ current experience working within automation system
* Have a min of 3 years’ current experience in a product or design engineering role developing complex engineering solutions within the automation
* Solid technical background with understanding and / or hands-on experience in industrial automation development and automation technologies
* Excellent customer and internal communication skills
* Excellent written and verbal communication skills
* Solid organisational skills including attention to detail and multi-tasking skills
* Strong capabilities in the use of CAD modelling systems, preferably
Desired
* Evidence of further educational qualifications beyond an Engineering
* Have a min 5 years’ current experience working within automation system
* Have a min of 3 years’ current experience in a product / design engineering role developing complex engineering solutions within the automation
* High level of customer and supplier
* Have a strong mechatronics
Benefits: To be discussed
Sales Advisor
Posted: October 24, 2017 Filed under: Uncategorized | Tags: advisor, poole, sales Leave a commentJob Title: Sales Advisor
Location: Poole, Dorset
Salary: £16,000 basic, uncapped OTE
Are you an ambitious candidate looking to work in a bright, friendly and sociable office with a casual dress policy? If so this could be just what you’re looking for!
Due to a period of significant growth our client is looking to recruit full time Sales Advisors to join their sales team in Poole.
As a Sales Advisor you will be a strong communicator at all levels, with a proven track record in sales.
You need to be able to build rapport over the phone, have a positive attitude and to be able to work as part of a team as well as using your own initiative. In return, you will get the opportunity to join an exciting fast paced business.
The Role:
The role holder will be targeted to convert warm leads from interested customers into sales. There is no cold calling. It is the role of Sales Advisors to provide outstanding customer service from initial point of contact through to completion.
As a fast growing company we have an exciting future ahead of us with great career opportunities for ambitious candidates.
Key Duties:
* Carry out sales activities to agreed targets and timescales
* Effectively manage follow-up calls and emails
* Ensure the computerised database is updated accurately at all times
* Manage diary effectively ensuring punctual contact with customers is maintained at all times
* Adhere to legal & regulatory standards
* Take overall responsibility of applicants
* Follow correct procedure for collecting payment from customers
* Attend, when required, training to develop relevant knowledge and skills
Candidate Specification:
* Previous sales experience essential, ideally telephone based
* Experience of having worked in a sales based call centre environment beneficial
* Ability to demonstrate excellent customer service skills
* Proven track record of achieving sales targets
* Excellent verbal and written communication skills
* A competitive and driven nature to achieve sales targets and be the best
* Ability to listen to customer requirements and respond accordingly
* Ability to recognise customer’s style and adapt selling technique to suit
* Good interpersonal skills
* A flexible team player who can demonstrate a can-do attitude and the ability to use initiative
* A responsible and commercially minded individual who is confident, keen to be pro-active and is service minded
* Have the ability to work under pressure and meet deadlines
* Strong knowledge of MS Office
Reference: ……
Please also attach a covering letter explaining why you are well suited to the role you are applying for.
We receive a high number of applications on a daily basis so we can only respond to successful applications. If you do not hear from us within 3 working days please assume your application has not been taken forward on this occasion. We may contact you in the future about other suitable positions.
Benefits: uncapped OTE
Service Advisor
Posted: September 1, 2017 Filed under: automotive / aerospace | Tags: advisor, automotive / aerospace, poole, service Leave a comment01790 – PART TIME – SERVICE BOOKING TEAM MEMBER – POOLE – ?7.50 per hour
Bond Recruitment is currently recruiting for a PART TIME – SERVICE BOOKING TEAM MEMBER this is a career advancing opportunity as you will have the to grow with the company
The company: Our client, a market leading regional vehicle dealership combining both Sales and service Centres that offers the very best in customer experience.
The role and responsibilities:
º In and outbound bookings of service
º incorporating effective use of diary management
º level agreements.
º Monitoring progress and regularly updating clients accordingly
º Liaising with service technicians
º Maintaining accurate client records
º General administration
Additional Information
?7.50 Per hour, (?12,000 pa)
Comprehensive and continuous training
Contributory Company pension scheme
New vehicle preferential purchase scheme
Life assurance scheme
24 days annual holiday, plus bank holidays (pro rata)
A vibrant and professional working environment
Exciting career opportunities
Personal specification:
º Previous experience in a similar role is essential gained within either the commercial or general motor environment
º Excellent communication skills
º Kerridge/ADP experience desirable
º Flexible team player
?7.50 per hour
(part time Mondays and Friday plus optional day in the week 8-6 (plus 1 on in 4 Saturdays 8am til 4pm)
Benefits: £11500 – £12,000 pa
E-Commerce Customer Service Advisor
Posted: August 25, 2017 Filed under: customer services | Tags: advisor, customer, customer services, e-commerce, poole, service Leave a commentJob Title: E-Commerce Customer Service Advisor
Location: Poole, Dorset
Salary: Negotiable, DOE
We’re looking for a passionate and hands-on Customer Service professional to provide first class service to our client’s online customers.
As a Customer Service Advisor, you will support the E-Commerce Content & Customer Services Team Leader to ensure the functional delivery of the company website and other online channels as appropriate. To work as part of an integrated Customer Service team to ensure excellent service at all times.
Key Responsibilities:
* Provide a first class service to customers via Inbound/outbound calls & email
* Manage customer orders through to delivery, ensuring SLA agreements are met and escalate where necessary
* Handle and personally resolve customer issues
* Multitask several enquires at once across all web channels including; the company website, Amazon & EBay and use various computer systems and programs
* Keep detailed records of all customer interactions including comments and actions taken
* Follow guidelines and policies, both internal and relating to data protection and fraud prevention
* Work with the management team to stay updated on promotional activity, product knowledge and internal changes
* To work across functions within the business liaising with the Distribution Centre, Buying, Merchandising and Marketing departments
* Any other tasks required by the E-Commerce Trading Manager to ensure the smooth running of the E-commerce department
Candidate Specification:
* Genuine interest in helping customers and going above and beyond on every interaction
* Excellent communicator including verbal and written communication skills
* Ability to work under pressure and meet service KPIs
* Ability to work independently and as part of a team
* Ability to multitask and remain organised
* Attention to detail
* Ideally you would come from a customer service background
The ideal candidate will possess all the skills as detailed above and also have a passion, key interest and understanding of the lifestyle brand.
Ref: ……
It is important that you include a covering letter with your CV, detailing why you feel you are suitable for this position and highlighting all relevant experience.
We receive a high number of applications on a daily basis so we can only respond to successful applications. If you do not hear from us within 3 working days please assume your application has not been taken forward on this occasion. We may contact you in the future about other suitable positions.
Glasgow HR News 