Internal Sales Account Manager
Posted: September 10, 2017 Filed under: customer services | Tags: account, customer services, internal, manager, rochester, sales Leave a commentNetbox Recruitment Ltd are currently working in partnership with a renowned client in Rochester, who are recruiting for an Inbound Sales Account Manager with Customer Service experience to join their team.
The organisation in question are well-known within their sector and have an established existing customer base. They are looking for an ambitious and eager individual to join their commercial team who is capable of building upon existing relationships and making them their own.
As the main point of contact for customers you will be responsible for contacting existing customers to nurture and re-establish business relationships, provide quotatoons, generate new sales and orders and demonstrate excellent customer service. You will also be working in co-operation with the Purchasing team to ensure all products are in stock to be sold.
To be successful in your application you will:
* Have a confident and clear customer manner
* Be motivated and enthusiastic
* Have a sales drive
* Have a keen attention to detail
Working hours for this role are Monday – Friday between the hours of 9am – 5.30pm. Starting salary based upon experience, £19,000 – £21,000 + Commission structure, OTE £25,000 in year one.
If you are keen to join a welcoming, established organisation please do contact us for further information or apply for this role. Interviews are immediately available.
Netbox Recruitment are an equal opportunities employer acting as a recruitment agency for the attraction and selection of talented individuals for this position.
Benefits: OTE £25,000 year 1
33 x Inbound Fashion Customer Service Advisors
Posted: September 10, 2017 Filed under: Uncategorized | Tags: 33, advisors, birkenhead, customer, customer services, fashion, inbound, service Leave a commentOur client is currently seeking INBOUND ONLY Retail/fashion Call Advisors to join a busy call centre environment starting 11.9.17 – 18.9.17 -25.9.17
Duties will include:
* Handle all customer related queries including chasing deliveries and returns, online and ordering issues, in store issues and store reservations, gift card enquiries, promotion enquiries and marketing queries
* Respond to customers via various channels mainly email and telephone but also conversocial which includes Facebook, Twitter and now Instagram
* Process customer orders via a telephone ordering service where customers can call us and place an order over the phone
* General store enquiries including stock availability
You will possess an excellent telephone manner and clear verbal and written communication skills. Previous experience gained within a customer service/administrative/retail background preferred. Must be customer focused offering a friendly, polite and empathetic tone.
Full Time positions working 5 out of 7 days on a rota basis working between 8am-8pm, training will be provided on site. Excellent opportunity with a view to going permanent following an initial 13 week period.
* Weekly pay 40 hours per week £300.00 p/w
* 28 days holidays
* gym benefits **
* monthly bonus incentives depending on campaign
* free parking may be available
* subsidised canteen
* full training
* pension scheme **
* day off for Birthday or event **
* permanent positions **
* discount on high street retailers **
** after qualifying period or depending on campaign
Customer Service Specialist
Posted: September 10, 2017 Filed under: Uncategorized | Tags: customer, customer services, doxford park, service, specialist Leave a commentWe are looking to recruit Senior Customer Service Advisors to join an expanding team this September & October!
What will the role involve?
– Receiving inbound calls from customers in relation to client mortgage propositions or mortgage applications
– Managing customer queries using the webchat communication
– Actively listening to ensure the customers financial situation is fully understood
– Ensuring all relevant customer documents are received in a timely manner and validated against the application requirements
– Ensuring all documentation is uploaded correctly and accurately onto the customer application
– Processing the initial mortgage application to completion
Essential skills required?
– Excellent communication and listening skills
– Flexible approach to workloads
– Decision making and problem solving skills
– PC literate – Microsoft Office applications
– Ability to overcome objections
– Flexibility in approach to workloads
Desirable skills?
– Strong commercial awareness and understanding of mortgage regulation and credit control policies
Working hours?
Youll be required to work 35 hours per week on a shift pattern between 8am – 8pm Monday to Friday and occasional weekends.
Interested? Send your CV in or call us today – wed love to tell you more
Security Officer
Posted: September 10, 2017 Filed under: derby | Tags: customer services, derby, officer, security Leave a commentSecurity Officer
Derby, Derbyshire
£7.50 per hour
Offering pioneering security solutions across the globe, Securitas specialises in ensuring customers safety, protection and peace of mind. We are now looking for a Security Officer to join our team on a part time basis.
In our line of work, it is the little things that count. While these everyday acts of heroism might go unnoticed in society by many, we rarely miss them.
Your sense of integrity, security know-how and desire to serve make up the core of who we are as a company.
This is an exciting opportunity to work in one of the most high-profile and respected brands in the UK. This is primarily a security role, but also demands exemplary customer service skills.
Securitas are redefining the way Security Officers are looked at within the security sector, therefore we require individuals who are able to engage with customers throughout their shift whilst remaining alert to security issues.
We expect successful applicants to be able to effectively integrate into the Operations Team within the high profile company whilst also becoming the main point of contact for all security matters. You must be confident, articulate and able to communicate well, both written and verbally.
As a Security Officer, you will need to have an SIA Security licence and be immaculately turned out, polite and proactive when engaging with customers to ensure a complete customer experience is provided.
To be considered, you must preferably have:
– Security experience
– An SIA security licence
– Excellent customer service skills
– A full driving licence and access to your own vehicle
This is a part time role, working 30 hours per week.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Additional Keywords: Security Officer, Security Consultant, Security Monitoring Officer, Security Support Specialist, Site Security Guard, CCTV Operator, Premises Officer, Customer Service Executive, Security, Door Staff.
Working hours: 30 hours per week
Programme Manager
Posted: September 10, 2017 Filed under: london | Tags: consulting, london, manager, programme Leave a commentProgramme Manager/ Project Manager
Interviews scheduled for 5th & 6th September! Immediate Start!
8 Month contract
Are you an experienced Project Manager who can manage multiple Work streams? Have a knack for working with and managing people? Do you want the prestige of managing a major rail Business Change project for a major Train Operating Company?
Company/Project
This is an exciting opportunity to gain real exposure working with a major Train Operating Company (TOC) and Network Rail. As Programme Manager you will head up multiple work streams which are all part of a major programme for purpose of improving customer experience and performance. The Programme is worth 10s of Millions of Pounds and is one of the companys top priorities! The work streams encompass a range of items; Infrastructure Buildings and extensions, Technical improvements signalling/changes to process, Business Change – people led etc. Due to the diverse nature of this programme you will have a tremendous amount of exposure to almost all elements of the Rail industry working with Operators, Network Rail and Infrastructure suppliers.
The ideal Candidate
The right person for this role will be personable, organised and have an excellent attention to detail. You will have had experiences working on challenging projects and have a real aptitude for managing, influencing and working with people. This role is all about people management and stakeholder management, due to the many facets to this programme this Programme Management role is mainly about meeting with all stakeholders involved, updating them, getting them onboard and ensuring that the tasks are closed out.
Although this role is working within Rail, it isnt necessary that your background is rail. My client understands that they dont have the monopoly on good Programme Managers and is happy to look outside of sector. You must have experience of Business Change of complex/challenging projects. This is a high-profile role that requires someone who can lead from the front, someone who isnt afraid of hard work and getting stuck in themselves. This role will suit a polished Programme Manager, someone who can confidently put together reports and presentations and then present them to a board of directors.
The Job!
This is an 8 month project where you will be Programme Manager responsible for the 3 main workstreams encompassing; infrastructure, Technical and People Change. You will be joining part the way through, so must be able to hit the ground running! You will be tracking progress against programme plan, with the workstreams laid out, however you must be flexible as milestones and goals are constantly moving. This role is very heavy on stakeholder management, youre going to have to get people to work together and get people onside to make this a success. As I mentioned previously this is high profile role and you will be the face of this major multi-million pound Programme. You will be based in central London offices, this is not a static role and you will often be meeting with suppliers/ stakeholders at various sites across London.
Requirements
* Project Management / Programme Management experience
* Ms Projects knowledge and experience
* Business Change experience
* Open to sector
* Excellent communication and people skills
If this sounds like the opportunity for you then hit APPLY or call me Katie Chadwick at ATA Recruitment Ltd on …… alternatively email at
Please note, you must be eligible to live and work in the UK to apply for this position
Maintenance Engineer
Posted: September 10, 2017 Filed under: engineering | Tags: engineer, engineering, kilmarnock, maintenance Leave a commentMaintenance Engineer
Kilmarnock
£24,000 – £28,000 Plus Overtime & Continental Shifts
Temp to Perm Opportunity
Maintenance Engineer required on temp to perm basis offering excellent hourly rate of £13.20 per hour with further earning potential and overtime. Brilliant modern plant and working conditions in an established and forward thinking company providing career longevity and progression and being part of a skilled workforce and team.
Maintenance Engineer with the following experience required –
* Production Environment – (FMCG and Bottling plants are desirable)
* Breakdown maintenance on production machinery to include – Pneumatics, conveyors, sensors, cylinders and production machines,
* PLC fault finding experience – (Siemens and Allan Bradley)
* Understanding electrical faults and breakdown
The Maintenance Engineer role will involve attending to breakdown on fast moving production line machinery, working in tandem with other engineers on site and production staff with a 4 on and 4 off 12 hour shift rota.
Benefits: Plus Overtime & Continental Shifts
Project Commercial Assistant – Rail
Posted: September 10, 2017 Filed under: engineering | Tags: assistant, commercial, engineering, manchester, project, rail Leave a commentProject Commercial Assistant
£150-£175/day 6 month initial contract
Based in Manchester & Birmingham
Our client is a well established Nationwide Rail company whose professionalism and well respected name have been instrumental in their success. They provide an exceptional service to their customers and are focused on continually improving this.
You will need:
Basic knowledge of the construction / railway industry.
To have an enthusiasm for commercial, quantity surveying and rail with an eagerness to learn new skills and the mind-set to work hard towards career progression.
Knowledge of basic estimating, valuation and cost reporting.
Computer literate i.e. MS Excel/Word/Power point/ Outlook.
To have an enthusiasm for commercial, quantity surveying and rail with an eagerness to learn new skills and the mind-set to work hard towards career progression.
Have a working knowledge of Project Management and Planning tools.
To be methodical, pay attention to detail and be accurate.
Able to travel to other offices as and when required
Capable of working with minimal supervision.
Deals with confidential information and/or issues using discretion and judgment.
Educated to degree standard in Quantity Surveying or Similar.
Experience of working within a generalist commercial environment
Knowledge of railway and construction industry forms of contract
Awareness of wider rail industry/construction issues.
Membership of a relevant professional institute, and or working towards chartered status.
The Role:
To assist the Commercial Manager in undertaking the commercial and contractual side of project delivery, working closely with the project management team to ensure that all projects are delivered on time, within budget and in line with contract parameters following company standards.
Assisting in the development and maintenance of Change Schedule and Cost Plan, monitoring and reporting on commercial aspects of projects, flagging issues at the earliest opportunity to responsible management.
Assisting the Commercial Manager in the monthly cost / value / forecast reporting.
Liaising and providing commercial information to the Project Manager and our internal clients.
Assisting in preparation of tender, pricing and contract documentation.
Assisting in preparation of estimates for works using excel sheets format.
Supporting cost reporting of all allocated projects within the reporting framework including Cost Forecasting, Anticipated Final Cost, Cost of Work Done and Current Contract Value
Assisting the Commercial Manager with reviewing contractor delivery, doing the weekly verification of cost file/ Expenditure report and OTL Report using Oracle system.
Supporting the compilation of supplier performance reports as per process. Keep commercial records up to date in properly maintained files and subsequently the documents, following commercial close out.
Assisting in the weekly allocation of the Project Management Staff time booking them against a Project Number and a Task Line.
Undertake final account settlements and internal reconciliation to project close-out as per the project authority, project plan, and change control and within agreed timescales.
Assisting in the review of all Contractor variations to cover additional or out of scope costs, through to cost agreement. This may involve reviewing Contractor back up in the form of timesheets, site allocation sheets etc.
Assisting in the certification of Contractor interim payment applications for invoicing and the Subcontractor Employers Instruction form. This involves liaising with the project team to ascertain the current status of works completed on site.
Assisting in the procurement of suppliers by placing purchase order requests using Oracle procurement applications (COOM, I-Store, I-Procurement and RCOS), trades cards and invoices forms.
Reporting weekly labour, plant and Materials returns of all allocated projects.
Liaising with the finance department with regards to project costs, requesting job numbers, dealing with missing timesheets, allocating CAPEX cost to projects/ task lines and responding to any financial report queries.
Attending weekly and monthly progress meetings with Scheme Project Managers & Contractors.
Supporting the programme and project teams in monitoring for breaches of corporate governance compliance with Corporate Governance rules in a timely manner.
Other duties as needed or required.
Contact us now *************
To apply for this position contact Linda Davison by emailing your C.V to linda .davison @vital .uk .com
The partnering concept promoted by Vital means that we work together with candidates and clients to achieve your career and recruitment objectives. For clients the result is cost effective, culture-compatible solutions that make staff selection, recruitment and retention far easier.
For candidates it means a personal and professional relationship that will help you through every stage of obtaining your ideal job and pursuing your career goals.
Our commitment to both candidates and clients is equalled only by our professionalism and dedication to providing the best possible service
Benefits: £150-£175/DAY
Commercial Catering Engineer – Chester
Posted: September 10, 2017 Filed under: engineering | Tags: catering, chester, commercial, engineer, engineering Leave a commentBenefits: Salary up to £30,000 / 40 Hour Week / Bonus Scheme (Up to £7000 extra!) / Private Pension / Private Healthcare / 31 Days Holiday / Sick Pay Scheme
We are a successful privately owned catering equipment distributor who offer caterers complete commercial kitchen solutions from design to installation, service and maintenance. With over 40 years of experience we have grown to be regarded as one of the UK’s market leaders providing coverage to hotels, restaurants, schools, government buildings and corporate clients throughout the UK.
You will be responsible for the repair and maintenance of a wide range of commercial catering equipment from all the leading manufacturers including: Angelo Po, Blue Seal, Bravilor, Counterline, Electrolux, Falcon, Foster, Maidaid, Meiko, Rational and Winterhalter throughout London.
Key Responsibilities:
* Service of commercial catering equipment
* Maintenance of commercial catering equipment
* Repair of commercial catering equipment
* Fault Finding on both electrical and gas commercial catering equipment
* Meeting clients – Customer facing position
Essential Qualifications / Experience:
* Comcat
* LPG
* Relevant electrical experience (17th, 16th, 15th edition, HNC, NVQ, City and Guilds in electrics would be an advantage)
* Minimum 1 years’ experience working on Commercial Catering Equipment
* Driver’s Licence
Package:
* Basic Salary from £30,000 on a 40 hour week
* Overtime paid at time and half Monday to Saturday and Double time on Sundays and Bank holidays.
* As much or as little overtime offered to engineers (which ever you prefer) Up to c20 hours per week available
* First fix bonus scheme paid monthly up to £5,000 per year (£416.66 per month)
* On call currently 1 in 8. £60.00 standby payment, plus time and a half and £25.00 per job attended
* 31 days holiday
* 3% of salary annual pension contribution
* Private Health Care Scheme
* Sick pay scheme after probation (Up to 4 weeks)
* Smart Phone
* Tablet
* Tools
* Uniform
* Fuel card
* Top up Comcat training provided and funded, manufacturer training also provided if needed
* Brand new Ford Transit Custom Van with Air con, Blue tooth, DAB (Insured to use the van for personal mileage at 10p per mile for fuel costs).
* New scheme to endure the Vans are always fully stocked to ensure you can hit your 1st fixing
If this position is of interest to you please send us your CV through the link or send a copy by email to and one of our recruiters will give you a call for a confidential chat. Alternatively please call us on and we will be more than happy to go through the role in more detail
If this particular Vacancy isn’t of interest to you, but you are looking for work in a similar field, please get in touch, as we have new vacancies registered on a daily basis.
*Multiple locations due to accelerated growth
This Advert is posted by CV Bay Ltd a UK based Engineering Recruitment Consultancy, on behalf of one of our client’s. All of our Job Adverts are for live Jobs that we are pro-actively recruiting for.
Job title: Commercial Catering Engineer / Service Engineer / COMCAT Engineer / Service and Repair / Reactive Maintenance Engineer / Reactive Engineer
Benefits: Benefits
Customer Service Representative (German Speaking)
Posted: September 10, 2017 Filed under: engineering | Tags: customer, engineering, german, newport, representative, service, speaking Leave a commentCustomer Service Representative (German Speaking)
Our clients Sales & Marketing function is the driving force behind creating one integrated, customer driven company. Sales & Marketing is focused on delivering the company’s aims of becoming customer intimate and to delivering value to customers by:
* Making customers successful in their markets
* Delivering operational excellence
* Offering innovative products & services
* Being responsible in everything we do
We are currently looking to recruit a German Speaking Customer Service Representative at our clients site inLlanwern, Newport site in South Wales. Reporting to the Customer Service Manager and working in close partnership with the Logistics Team, Internal and External Sales Team, you will be responsible for managing a number of strategically important key accounts. You will rapidly develop a close working relationship with customers, liaising on a regular basis to ensure that orders are processed efficiently and accurately, and that all sales opportunities are maximised. Committed to delivering excellence in customer service, you will be passionate about fulfilling customer needs and exceeding expectations.
To be considered for this position you will be a fluent German speaker and have a solid educational background, be numerate and have good written and verbal English skills. In addition, you will have rounded IT skills and will be an intermediate user of Microsoft Word and Excel.
You will have proven experience in a similar role, with a track record of problem solving within a customer-facing environment, is essential. The jobholder will have strong planning and organising skills with a high level of attention to detail. You will be extremely customer focused and will instinctively take ownership of problems and be adept at managing things through to a conclusion.
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business
HGV Mechanic – Manchester
Posted: September 10, 2017 Filed under: engineering, manchester | Tags: engineering, hgv, manchester, mechanic Leave a commentHGV Mechanics / Technicians are required in Manchester! Are you looking for an exciting environment where you will have the chance to make decisions and have a strong plan for career growth, but also have a team, who really get on?
The Company
A nationwide HGV vehicle maintenance Company.
The Role
As HGV Technician, you will provide mechanical and electrical repair to customer vehicles and ancillary equipment. In this team environment, the role is varied, but you should have experience in the HGV repair and maintenance of heavy commercial vehicles.
Key Responsibilities
Heavy commercial vehicle repair, maintenance and diagnostics.
Correct fault diagnosis
Undertake diagnostic analysis
Working in line with Company standards in terms of quality and safety
The Person
You will need to have experience in heavy commercial vehicle environments, repairing and maintaining HGV’s. You must have:
Experience HGV Technician / Mechanic
Demonstrate commercial awareness
Desirable to have additional experience in fields such as refrigeration trailers etc.
Package and Prospects
On offer is a salary of £11.50. This is a fantastic opportunity to join a growing business at key stage in their operational growth.
Location: Based in Manchester, this role is commutable from –
* Oldham
* Ashton Under Lyne
* Stockport
* Bury
* Middleton
* Mossley
* Prestwich
As the leading Logistics, Supply Chain, Purchasing and Production recruitment specialist we provide a range of services tailored to deliver resourcing solutions to clients needs.
If you are interested please email or phone me quoting Reference GW/011084
Not the right role for you? On the web site you will find this and many other exclusive management opportunities in Logistics, Supply Chain, E-Commerce, Purchasing and Production.
Tell a friend. Please feel free to pass this to a relevant person who can View and apply via our website.
Ref: GW/011084
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